FREQUENTLY Asked Questions.
Do you accept phone orders?
Sorry at this time we are unable to process phone orders.
Shipping
All items in stock will process and will be shipped immediately unless otherwise notified. If the item is not in stock we will contact you with the expected date of delivery. We will also contact you when the item has shipped.
Plus Boutique ships all orders with the United States Postal Service. If USPS is unable to deliver your package due to an incomplete or incorrect address, extra shipping charges will incur. We will notify you if such charges occur and will bill them to the account used to place your original order. Free shipping orders will also incur this extra charge.
All orders under $75 incur a $6.95 shipping charge
FREE Shipping on all orders over $75
Returns
Please read the following points before submitting a return to PLUS Boutique. These policies are subject to change without notice.
General Returns: All items must be returned in their original condition, unused, with tags still intact within 10 days from receipt of your order.
All items must be returned in their original condition, unused, with tags still intact.
Return Approval: Returns will not be processed without prior approval. Please email PLUSBoutique_gmail.ccom (Subject: Returns) to acquire authorization for your return.
Return Authorization Number (RA#):: When shipping back your return, mark the outside of the package with the RA# that was provided to you. Any package arriving without an RA# on the outside will be refused and sent back.
Before shipment, all items in your order are thoroughly inspected to make sure they are in perfect condition. Therefore, we do not accept returns on merchandise that has been damaged.
All returns will be processed by PB within 7 business days of receipt.:
We are not responsible for lost or damaged items during return shipping. We suggest you use an insured shipping method that can be tracked.
Please do not return any sale merchandise: as all sale items are final sale. Any sale items returned to us will be refused and sent back at customer’s expense.
Exchanges: Exchanges may only be made for the same item in a different size or color and must be for in-stock items only. We are unable to process any exchanges for a different item. If the requested exchange item is out of stock, we will issue you a store credit instead. We cannot hold items for exchange.
*Return Exclusions:
Returns are not permitted on the following items:
· SALE items
· Jewelry
· Hats
*Return Limitations:
· Items Purchased with Coupon/Discount Codes may be returned for store credit OR an exchange, no refunds. Like all returns, the item must be in sellable condition with no signs of wear, tags still attached.
· Footwear - Exchange will be permitted for a different size of the same item as long as there is no sign of wear
· Swimwear - Exchange will be permitted for a different size of the same item as long as there is no sign of wear
· Handbags -Store Credit will be permitted as long as there is no sign of wear.
· Sunglasses -Store Credit will be permitted as long as there is no sign of wear.
Payment Options
All Payments are accepted via Paypal. You do not need to have a Paypal account to use this option. Simply click on the link "Don't have a Paypal Account" and continue processing your payment.
